|
"You guys have great customer
service, by the way. I ordered a single port serial
server, to be delivered by next day air.
It was for a time clock project
that had been in the planning stages without a firm go-ahead.
Then I'm told on Tuesday to have it ready to use
for the start of the pay period Friday morning.
I placed the order through your
website. Within an hour I had a call from one of your friendly
staff, alerting me to a backorder on the single port,
but that you'd substitute the 2-port for the same price. (If
that was OK). That's more than OK. That's great!
I could actually get the project done!
So the serial server showed up.
Perfect! The electrician was late on Thursday afternoon to
run the data line. Of course I had the difficult
part of the wire run myself by the time he got here to finish
the easy part.
To make this short, I find out
the time clock is defective, and the time clock people sent
a version of the software that won't work for this
clock. So much for having it up and running. At least B&B
delivered!
Thanks for the great service and
products."
-- Mark
Culbertson,
The Atlas Companies /
Basic Coatings,
Information Services Manager,
Des Moines, Iowa
USA
|
